How to fix Reolink Motion Detection Not Working

There are many reasons why the Reolink CCTV motion detector may stop working, including the battery being drained or missing some updates which can be set from your phone app.

Reolink camera is a great device for security but there are times when it does not work properly. This article will help you troubleshoot and find solutions to fix Reolink Camera motion detection issues

Why is my Reolink motion detection not working?

There are a few potential reasons why your Reolink motion detection might not be working. Bugs or unresolved technical problems in the monitoring software or apps could have an impact on the general performance of your security cameras or systems.

Additionally, cameras can’t detect or record motions through glass or window glass panels. Make sure that there is nothing obstructing the camera’s view and try adjusting the sensitivity settings to see if that helps.

How To Fix Reolink Motion Detection Not Working?

1. Enable or reconfigure Reolink motion detection

Reolink motion detection is a great way to keep your home or office safe by triggering a recording or an alarm when there is movement in its viewing range.

However, if you’re having problems with the camera not detecting motion correctly, it’s likely that you forgot to configure it during setup. You can enable or reconfigure motion detection on both desktop software and mobile apps.

How to enable

  1. Go to the Reolink app on your phone
  2. Tap the gear icon in the top right corner
  3. Tap Motion Detection
  4. Enable motion detection
  5. Tap Save

How to reconfigure:

  1. Go to the Reolink app on your phone
  2. Tap the gear icon in the top right corner
  3. Tap Motion Detection
  4. Tap the camera you want to reconfigure
  5. Tap the motion detection mode you want to use
  6. Tap Save

2. Set up the push notifications on the Reolink security camera phone app

You can enable push notifications for your Reolink security camera on the app’s settings page. Additionally, you need to authorize the phone to let these alerts show on your phone screen.

How to enable push notifications

  • Make sure you can see the cameras on the phone (live view playback)
  • After that, you can enable the push notifications on the app’s settings
  • Most of the CCTV apps have a single toggle on the phone where you can enable the alerts. Additionally, you need to authorize the phone to let these alerts show on your phone screen.

3. Update the firmware

Firmware is software that runs on electronic devices and controls their basic functions. Firmware can be updated to improve performance or fix security issues. Updating firmware is a common way to fix problems with the device or improve its performance.

How to update

  • Open the app on your phone
  • Tap on the three lines in the top left corner
  • Tap on the gear icon in the top right corner
  • Tap on System Update
  • Tap on Update Now
  • Enter your password if prompted

4. Update the Reolink CCTV phone app

Make sure you update the firmware on your cameras – this will ensure that they are running the latest version and have the latest security features. Secondly, make sure you update the Reolink CCTV phone app. This will keep your system running smoothly and give you access to all of the latest features.

5. Change Reolick cameras’ placement or Pointing angle

When positioning security cameras, it is important to avoid placing them behind glass as this can obstruct the view. Cameras should be placed closer to a WiFi router or hotspot for a better wireless connection.

Additionally, focusing on strategic areas for motion detection can help achieve maximal peace of mind while reducing unwanted false alarms.


  • Before making any changes to the cameras, be sure to read the installation guide thoroughly
  • Always ensure that you have the latest firmware and app updates installed
  • Make sure to enable or reconfigure motion detection on the phone app before setting up the push notifications
  • Keep in mind that changing the pointing angle or placement of the cameras may cause the system to malfunction

How to Avoid False Alerts on Reolink Cameras

There are a few things you can do to help reduce the number of false alerts on your Reolink cameras. One is to set the proper motion detection area on the camera.

This will help ensure that only objects within the designated area will trigger an alert. You can also adjust the sensitivity of the camera, which will affect how much movement is needed to trigger an alert.

Set the proper schedule for the PIR sensor. The camera should only be activated during times when there is an activity in the area being monitored. You should make sure that your cameras are used within the proper temperature range.

If you are using them in cold weather, make sure to keep them indoors. You should make sure to set the installation angle properly. The camera should be angled downwards so that it is looking at the ground. This will help reduce the number of false alerts.


Motion detection is a feature that helps to secure your security camera by detecting movement and recording it. There are several factors which can affect motion detection, including network connection, firmware, software and placement. To fix motion detection not working, you should first troubleshoot the network connection and then update the firmware and software. Finally, you should place the security camera close to a WiFi router or hotspot for best results.



I am a Mechanical Engineer with years of experience working in the Security Industry. Aside from giving out useful information here, my hobbies include researching, listening to classical songs. In my spare time, I learn python programming language.