How to Fix YI Camera Error Code 3003

The YI 4K camera is the latest security camera from YI, and it offers a lot of great features. Video quality in particular is outstanding, with the camera’s 4K video stream taking up only half the bandwidth of 1080p footage. Unfortunately, the YI 4K isn’t without its flaws. This includes YI camera error code 3003, which is a common error that users encounter.

Most brand-new users to the Yi home camera system, especially those hoping to install their camera on their home surveillance system, may run into an error code 3003. This problem is not uncommon, and it can be easily resolved. If you’re having this issue, do not worry—there is a quick solution.

What does Yi camera error 3003 mean?

The YI error 3003 means that your Yi camera has been unable to connect to your WiFi. It’s caused by the YI 4K security camera not being able to connect to the camera’s Wi-Fi network. This error happens when the mobile app can not establish a connection to the camera within a pre-defined time usually 30s.

The YI security camera has also been reported to work fine at times when the user is in the same location as the camera (same wifi and local network). As soon as the mobile phone switches to another network (e.g. 4G mobile internet or WiFi at work), the camera can no longer be connected.

How to fix YI camera error 3003

How to fix YI Camera Error 3003

Although, one of the ways you can only fix Yi security camera error 3003 by resetting the camera to its factory settings, we are going to explore other measures to solve Yi camera error code 3003.

  1. Ensure that there’s nothing preventing your YI security camera from connecting to the internet through your router for example firewall.
  2. Check your router’s settings to make sure it is not blocking UDP packets.
  3. Check for the internet connection on your mobile phone and also your Yi camera.
  4. Reboot the Camera to start afresh
  5. If the error persists after trying all this, contact your camera manufacturers through their email.

Also Read: How to connect YI home camera to wifi

 How to Reset Your YI Home Camera

Sometimes, it takes just a reset to fix some issues on the Yi home security camera. In this section, you will learn how to reset the Yi security camera.

To reset your YI home camera, you’d first ascertain if your YI camera is a 1st generation YI camera or Second Generation camera.

Once you figure this out, follow this simple step to reset your YI security camera.

For 1st generation Yi camera, you’ll thin a needle or pin to reset the camera. Use the thin needle to press the reset button. The reset button is located on the top left of the QR code on the back of the camera. Press and hold the reset button until the yellow light turns on. The reset is successful when the yellow light is on or you hear the voice “Reset successful”.

For 2nd generation YI camera, you have to remove the back of your camera, and then you will see the white round reset button. Use a pin to push it in until the yellow light is on and you hear “Reset successful”.

If you follow these simple steps, then you have successfully reset your Yi security Camera.

Wrapping up…

The Yi security camera has a lot of features that most security cameras don’t have at a price that most people can afford. If you’re looking for a way to fix error 3003 on YI security cameras, but you’re not an expert on them, this article can help you. Also if you are free to purchase the Yi indoor security camera or the Yi outdoor security camera if you don’t have it already.

It is the right choice for you.



I am a Mechanical Engineer with years of experience working in the Security Industry. Aside from giving out useful information here, my hobbies include researching, listening to classical songs. In my spare time, I learn python programming language.