Why is Schlage Encode not connecting to WiFI?

Schlage Encode is a high-end deadbolt lock. Schlage Encode Smart Deadbolt is one of the best locks for your home. It can be used with your mobile devices and even Alexa! One of the best features of this lock is that it can connect to WiFi, so you don’t need to worry about remembering a password when coming home.

However, it seems that some people are having problems with this lock connecting to WiFi. This can be very frustrating for the user because they need to get into their house ASAP. Learn why your Schlage encode smart lock won’t connect to WiFi and how to fix it.

Why won’t my Schlage Encode connect to Wi-Fi?

The Schlage Encode is not connecting to Wi-Fi because the home app only lists password-protected and 2.4GHz Wi-Fi networks as options, so it’s unable to connect automatically. This means that you’ll have to manually set up your WiFi connection in order for your lockbox door opener system to work with other devices on your network or around the area where you are installing them.

The Schlage Encode does not connect to a 4GHz Wi-Fi network. It only connects successfully on 2.4 GHz and 5 GHz networks, but it is unable to connect on the 4GHz network. There are a number of reasons why this might happen:

  • The WiFi connection has already been secured by your router and you need to enter its password
  • Your wireless security settings require authentication before connecting
  • You may be attempting to use an incompatible access point or network
  • The Encode may be out of range of the network

Because Schlage Encode includes built-in Wi-Fi, it is always linked to your network. As a result, a poor or blocked Wi-Fi signal may cause your lock to seek and reconnect to your network on a frequent basis, putting strain on the battery and decreasing its performance.

What can be done to fix the issue? There are a few things you can try that might work. We shall be discussing next a couple of steps to fix the issue of Schlage Encode not connecting to WiFi.


schlage encode smart wifi deadbolt

How to fix Schlage Encode not connecting to WiFi

First, make sure your WiFi is not experiencing any interference from other devices in your house. If that doesn’t work, you can try restarting your WiFi router and possibly even the Schlage Encode lock itself to see if it starts working again.

If you’re having problems with your Schlage Encode security system connecting to Wi-Fi, there are a few things that might be the cause. For example, if your WiFi is not on or enabled it could prevent the connection from being established. Also, some smart home devices can interfere with and inhibit connectivity between systems like this one.

Therefore, we recommend checking these settings before contacting our customer service team for help:

• Check whether your WiFi is turned on or disabled

• Disable any smart home devices that might be interfering with the connection

• Ensure your Schlage Encode system is close enough to your router for a strong signal

If it appears that the Schlage Encode may not be connecting to your home Wi-Fi network again, The following steps should help you connect it:

  1. Open up a Web browser and enter http://www.schlageencode/myaccount into the address bar
  2. Click on “Credentials” in order to view or update your credentials
  3. Update Credentials by clicking on “View My Credential Information”
  4. Connect both of your passwords by clicking on “Add Password”
  5. Connect your lock to Wi-Fi again

How to Connect Schlage Encode to Wi-Fi

The Encode smart deadbolt by Schlage connects to the internet via Wi-Fi. This device is designed for convenience, so it can be controlled remotely or locked with a smartphone.

You need to ensure that the WiFi network has an SSID and password before you connect your Encode lock to it.

In order to connect to Schlage Encode, you will need a browser app. The best option is the Schlage Home app. First, open this in your web browser and then follow these steps:

  • Select “Add Wi-Fi network”
  • Enter password “123456”

Next, select your new home or business wireless network from the list of networks on that page and click Connect button at the top right corner of the screen.

If you can’t connect your Schlage Encode to Wi-Fi, it may be because of the required 2.4GHz Wi-Fi networks for the smart deadbolt. The good news is that there are some steps you can take in order to fix this issue and get connected again!

Finally, try to connect your Schlage Encode with Wi-Fi by following these steps. This should help you get back into the home or business wireless network that you are trying to access!



I am a Mechanical Engineer with years of experience working in the Security Industry. Aside from giving out useful information here, my hobbies include researching, listening to classical songs. In my spare time, I learn python programming language.